• RYAN BAILER SUPPORT

    Apple Support. Life Support.

    RYAN BAILER SUPPORT

    Apple Support.  Life Support.

    RYAN BAILER SUPPORT

    Apple Support.  Life Support.

    RYAN BAILER SUPPORT

    Apple Support.  Life Support.

    RYAN BAILER SUPPORT

    Apple Support.  Life Support.

  • WHAT WE DO

    At our core, we are a group of Apple fans, users and technicians (see what I did there?). That said, we can also help with your non-Apple stuff, even Windows machines! We want to show people that technology does not have to be difficult, and in fact can be easy and fun. It should be as easy and clear as using a hammer. Just grab and pound away! (ok, the analogy breaks down there a bit). 

     

    And...we love what we do.

      

    As a technology support team we strive to equip, encourage and teach you how to use technology as a tool for a more productive life. We aim to clear away the confusion and clutter to uncover the value of new technology in our lives. At Ryan Bailer Support we want to be the first call you make when you have a tech question.   

      

     

  • WHO WE ARE

    Ryan Bailer

    Founder

    Ryan is the owner, founder and lead tech for RBS. He is passionate about finding ways to help people use technology so that they can get things done. When not reading the latest blog or MacWorld magazine, he can be found watching Frasier (favorite character is Kenny), The West Wing (Leo), Michigan football (Harbaugh) and/or spending time with his friends (Goddaughter Ava June).

     

    mgoblue

    Stephanie Shelow

    Website Panache Guru

    Stephanie joins the RBS team all the way from Palm Beach, FL!  She loves the city and all of our fantastic clients.  Stephanie wants to make sure you get the support you need every time you reach out.  When not at RBS you can find Stephanie exploring NYC, mostly the food ;-)  She's a huge fan of musicals and can be easily bribed with anything from a bakery!!

     

     Follow @stephieshelow

    Justin Restivo

    Really Awesome Technician

    Justin has been a technology enthusiast for as long as he can remember! After learning how to type on an Apple IIe in grammar school, his fascination with computer science has blossomed into a extensive understanding of personal computers (including both Microsoft Windows and Apple OS X platforms). In addition to his insatiable thirst for tech news, Justin is an accomplished professional actor with over 20 years of experience in television, film and theatre. A graduate of Columbia University, Justin is intensely interested in Chinese culture and recently completed a summer intensive program learning Mandarin at Beijing's prestigious Peking University.  Justin loves to utilize his passions for technology and the arts in order to help others. He also strives to cultivate transnational relationships between the United States and the People's Republic of China.

    Greg Algarin-Marquez

    Really Awesome Technician

    Greg has been working with computers since his days in high school, despite wanting to be a guitar-wielding rock star. He still plays occasionally but now spends most of his time solving tech issues and recommending solutions to those in need. He ended up working for Apple as a Genius in the Boston area before moving to NYC to open the flagship Fifth Avenue store in 2006. A lover of baseball (go Red Sox, Brooklyn Cyclones, and Mets!) and all things arts-related, Greg is also known to prepare a Thanksgiving meal that those who have partaken in still talk about months later. If you ask nicely, he just might pass along the recipe for Orange and Spice Pumpkin Pie!

    Aaron Ramey

    Really Awesome Technician

    Aaron is a native Clevelander who has been in NYC long enough to be considered a common-law local - if there is such a thing. In addition to teaching folks how to get the most out of their technology, he very much enjoys fitness pursuits, cooking, going to the movies and a sensible Happy Hour. Someday, he'd really like to have a house with a lawn so that he can rescue a dog. Oh, and he's also a professional musical theater performer, having appeared in 5 Broadway shows (so far) including last season's Best Score TONY winner, The Bridges of Madison County.

    Patrick Murphy

    Really Awesome Technician

    Patrick has been working as a technology consultant in NYC for more than 9 years, and he enjoys being a part of the RBS team. Patrick has an amazing wife and two wonderful sons. When Patrick is not solving tech riddles he can be found playing music throughout the city. Patrick is also a President Bartlet supporter.

    Scott Adamson

    Really Awesome Technician

    Scott has been working in NYC for most of his 20 year career. Scott has supported dozen to thousands of users in for profit companies, education (K-12 and Higher Ed), and not for profits in NYC with their gamut of technical needs. With opportunities to delve into Macs, Windows, Cisco and VMware (to name a few), the last 20 years have been quite a ride. When not reading, tweaking or thinking about technology, Scott tries to keep up with his two boys and wife as they run around NJ.

  • "THANK YOU SO MUCH!
    YOU REALLY ARE A STAR, AND SUPER EFFICIENT."

    - Helen Lynch

    "THANKS VERY MUCH FOR YOUR CONCERN AND YOUR FOLLOWUP. YOUR SLOGAN - LIFE SUPPORT - IS TAKING ON

    NEW MEANING FOR ME."

    - Dick DiFiore

    "COMMAND OF SUBJECT MATTER, PATIENCE AND EASE OF COMMUNICATION WITH SOME ONE, NAMELY ME,

    WHO LEARNS SLOWLY. MAKES THE SUBJECT FUN,

    OBVIOUSLY LIKES WHAT HE IS DOING."

    - Charles Booth

    "THANK YOU FOR ALL YOUR DETAILED CONCERN. YOU ARE A REMARKABLE PROFESSIONAL (AND A REMARKABLE PERSON TOO!)."

    - Susan Foote

    "YOU ARE WONDERFUL, THANKS!"

    - Deborah McManus

    "YOU ARE TERRIFIC AND ARE ABLE TO TEACH OLD FOLKS WITHOUT MAKING THEM FEEL LIKE IDIOTS!!!"

    - Friederike Biggs

    "HE'S SO GREAT, HIS SERVICE IS EXCELLENT."

    - Jerry Dienes

    "I LOVED WORKING WITH HIM. HE WAS SO NICE AND SO EFFICIENT, AND I'D LOVE TO WORK WITH HIM AGAIN."

    - Jeannie Friedman

    "THE "CARE" YOU RECEIVE FROM RYAN BAILER SUPPORT IS PRICELESS."

    - Josephine Brezenoff

    HE'S KNOWLEDGABLE AND AN EXCEPTIONAL TEACHER

    - Rhonda Judy